Reservations & VIP Host — Fine-Dining Art Experience

Career Nest Academy; Umm Al Quwain; On-site; AED 89,000 - 123,000; Full time

Benefits offered by this job

Individual medical insurance

Staff meals on duty

Flight ticket allowance

30 days annual leave

Job summary

Career Nest Academy in Downtown Dubai is seeking a reception/guest relations professional for an independent Japanese Wagyu omakase restaurant. The position is evening service only, featuring counter service and an art-filled dining room.

You will handle reservations by phone, WhatsApp and social channels, welcome guests, allocate tables, and present the concept and culture behind the room. Fluency in English is essential; Japanese is a plus, and UAE residency is preferred.

Qualifications

• Previous reception or guest relations experience in fine dining.
• Fluent in a reservations system and comfortable across social channels.
• Engaging and able to discuss art and culture with guests.
• Presentation and composure at the door.
• Fluent in English; Japanese is an advantage. Already in the UAE.

Responsibilities

• Manage reservation enquiries across telephone, WhatsApp and Instagram, with accurate system entry
• Welcome and escort guests; own table allocation and reservation flow
• Present the concept, the art and the Japanese culture behind the room
• Maintain VIP guest information and relationships
• Coordinate guest information with service, kitchen and management
• Support marketing and deliver daily briefings

Skills

Reservations system

Guest relations

English fluency

Social media

Tools

Booking software

Job description

Career Nest Academy in Downtown Dubai is seeking a reception/guest relations professional for an independent Japanese Wagyu omakase restaurant. The position is evening service only, featuring counter service and an art-filled dining room.

You will handle reservations by phone, WhatsApp and social channels, welcome guests, allocate tables, and present the concept and culture behind the room. Fluency in English is essential; Japanese is a plus, and UAE residency is preferred.