Guest Laundry Valet: On-Time, Courteous Service

Rose Rayhaan by Rotana; Abu Dhabi; On-site; AED 36,000 - 48,000; Full time

Job summary

Rose Rayhaan by Rotana in Abu Dhabi is seeking a dynamic Laundry Valet to ensure guest laundry is collected, processed, and returned to the highest standards. You will manage pick-up and delivery, verify items, and note guest details for accurate processing.

Role emphasizes punctual, courteous service and proper handling of delicate items; includes loading/unloading, inventory tasks, and scheduled training. 1+ year experience and a high school diploma or equivalent preferred.

Qualifications

• 1+ years of experience in laundry or guest services preferred.
• High school diploma or equivalent required.

Responsibilities

• Responsible for pick up and delivery of guest laundry.
• Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed.
• Count and verify all items as per the laundry and dry cleaning lists and record collection and delivery times and special message.
• Report immediately any guest valuables / items found in pockets of clothes sent to laundry.
• Check all items for damage and stains and take appropriate action to rectify these issues.
• Responsible to collect and deliver outside guest laundry / dry cleaning and assist marker when necessary.
• Responsible for delivering all guest items punctually and in a professional, courteous way.
• Assist in the loading and unloading of dryers and sort out washed laundry items.
• Assist in inventories and attend all trainings as informed and scheduled.

Education

High school or equivalent

Job description

Rose Rayhaan by Rotana in Abu Dhabi is seeking a dynamic Laundry Valet to ensure guest laundry is collected, processed, and returned to the highest standards. You will manage pick-up and delivery, verify items, and note guest details for accurate processing.

Role emphasizes punctual, courteous service and proper handling of delicate items; includes loading/unloading, inventory tasks, and scheduled training. 1+ year experience and a high school diploma or equivalent preferred.