Guest Laundry & Delivery Expert - Same-Day Service

NOVOTEL; Dubai; On-site; AED 22,000 - 42,000; Full time

Job summary

NOVOTEL Dubai is seeking a dedicated Laundry Attendant to support daily guest laundry processing and delivery. You will collect items from guest rooms, ensure accurate tagging, and deliver clean laundry within the required turnaround times, maintaining hygiene and service standards.

The role requires attention to detail, physical fitness to handle bags and trolleys, and the ability to work flexible shifts including weekends and holidays.

Qualifications

• Previous experience in a hotel laundry, housekeeping, or valet service is preferred.
• Good customer service and communication skills.
• Good attention to detail and ability to identify laundry items accurately.
• Physically fit and able to stand and walk for extended periods.
• Flexible to work shifts, weekends, and public holidays.

Responsibilities

• Collect guest laundry, dry cleaning, and pressing items from guest rooms according to hotel procedures.
• Deliver clean and pressed guest laundry to the correct guest room within the required turnaround time.
• Handle guest garments, uniforms, linen and other laundry items with care.
• Check laundry bags and guest laundry lists for accuracy before processing.
• Verify the quantity and condition of items collected from guest rooms.
• Report any stains, damages, missing items, or irregularities to the Laundry Supervisor.
• Follow hotel procedures for express, same-day and regular laundry services.

Skills

Customer service

Communication

Attention to detail

Physical fitness

Multicultural environment

Job description

NOVOTEL Dubai is seeking a dedicated Laundry Attendant to support daily guest laundry processing and delivery. You will collect items from guest rooms, ensure accurate tagging, and deliver clean laundry within the required turnaround times, maintaining hygiene and service standards.

The role requires attention to detail, physical fitness to handle bags and trolleys, and the ability to work flexible shifts including weekends and holidays.