Guest-Focused Front Desk Pro | Growth & Perks

Radisson Hotel & Spa Athlone; Dubai; On-site; AED 36,000 - 60,000; Full time

Benefits offered by this job

Hotel discounts

Friends & family discounts

Food & Beverage discounts

Job summary

Park Inn by Radisson, Dubai Motor City is seeking a Receptionist to join our vibrant team within Radisson Hotel Group. You will support the front office, ensuring guest journeys meet the highest standards and that all tasks are carried out professionally and promptly.

Fluency in Arabic is a strong advantage; experience in front office and a proactive, guest-centric approach are valued as we deliver memorable experiences and uphold company standards.

Qualifications

• Experience in front office
• Fluency in Arabic is a strong advantage
• Ability to adapt to changing service environments
• Pro-active with a hands-on approach
• Passion for the hospitality industry
• Ability to manage work ensuring that tasks assigned are delivered
• Ability to find creative solutions, offering recommendations
• Personal integrity, with the ability to work in an environment that demands excellence
• Strong communication and listening skills
• Ability to work collaboratively at all levels within the department
• An open and positive personality
• Ability to handle challenging priorities and assignments

Responsibilities

• Support and assist in the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level, ensuring both property and company standards are attained and adhered to.
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
• Collaborate with colleagues to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
• Support and deliver on the strategies and objectives of the front office department taking ownership for assigned areas of responsibility.
• Develops and builds own skills, knowledge and experience at every opportunity within front office department, which aligns with the culture of growth, development and performance expected by the company.
• Collaborates with the Head of Department, ensuring that departmental inventory is maintained, that productivity targets are achieved and performance levels are attained
• Build and maintain effective working relationships, communicating with key stakeholders whilst promoting the company culture and values.
• Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Skills

Experience in front office

Arabic language

Adaptability

Pro-active

Hospitality passion

Task delivery

Creative problem solving

Integrity

Strong communication

Team collaboration

Positive personality

Prioritization under pressure

Job description

Park Inn by Radisson, Dubai Motor City is seeking a Receptionist to join our vibrant team within Radisson Hotel Group. You will support the front office, ensuring guest journeys meet the highest standards and that all tasks are carried out professionally and promptly.

Fluency in Arabic is a strong advantage; experience in front office and a proactive, guest-centric approach are valued as we deliver memorable experiences and uphold company standards.