Guest-Focused F&B Service Agent

Dusit Thani Laguna Singapore; Dubai; On-site; AED 100,440 - 145,080; Full time

Job summary

Dusit Thani Laguna Singapore is seeking a Service Agent to deliver food and beverages with speed and accuracy, ensuring accompaniments are served and stations stay clean. You will master menu items, promotions and presentation to maximize guest satisfaction.

Join our team for ongoing training, participate in briefings, and assist with inventory while practicing suggestive selling to support revenue in a dynamic hotel environment.

Qualifications

• Serves food and beverages per service standards with speed and accuracy.
• Maintains cleanliness and stock at the service station for prompt operation.
• Familiar with menu items, promotions and daily specials and their ingredients.
• Practices suggestive selling to boost F&B sales and guest satisfaction.
• Assists with inventory and participates in staff briefings and training.

Responsibilities

• Serves food and beverage to guests according to prescribed service standards with emphasis on speed and accuracy.
• Serves accompaniments and condiments with meals.
• Maintains cleanliness and service supply at the service station for prompt operation.
• Keeps trays, trolleys, tableware and linens clean and well set.
• Assists the Restaurant Captain in daily operating equipment inventory and meetings.

Skills

Food service

Guest service

Speed & accuracy

Suggestive selling

Inventory awareness

Job description

Dusit Thani Laguna Singapore is seeking a Service Agent to deliver food and beverages with speed and accuracy, ensuring accompaniments are served and stations stay clean. You will master menu items, promotions and presentation to maximize guest satisfaction.

Join our team for ongoing training, participate in briefings, and assist with inventory while practicing suggestive selling to support revenue in a dynamic hotel environment.