Thai Restaurant Service Agent: Guest Experience Pro

Dusit Thani Laguna Singapore; Dubai; On-site; AED 57,116 - 76,155; Full time

Job summary

Dusit Thani Laguna Singapore's Benjarong restaurant is seeking a Service Agent to deliver Thai-inspired F&B service on the floor, maintaining station cleanliness and accuracy of orders.

You will assist in briefing, handle guest interactions with a friendly, professional manner, and support cashiering when needed. Fresh graduates welcome; minimum 1 year in hospitality; English proficiency required.

Qualifications

• Minimum 1 year in hospitality industry.
• Knowledge of food and beverage service standards.
• Proficient in English (written and spoken).

Responsibilities

• Serves food and beverage to guests according to prescribed service standards and procedures.
• Serves accompaniments and condiments with the food and ensures station cleanliness.
• Maintains station setup and ensures all items are clean and well presented.
• Familiarizes with menu, promotions and daily specials to maximize guest satisfaction.
• Practices suggestive selling to boost F&B sales and guest satisfaction.
• Assists the Restaurant Captain with inventory and ordering processes.
• Attends training sessions and briefings to improve service skills and knowledge.
• Handles cashiering and ensures accuracy of bills and payments.

Skills

English communication skills

Knowledge of Thai cuisine

Interpersonal skills

Education

Vocational diploma in any discipline

Job description

Dusit Thani Laguna Singapore's Benjarong restaurant is seeking a Service Agent to deliver Thai-inspired F&B service on the floor, maintaining station cleanliness and accuracy of orders.

You will assist in briefing, handle guest interactions with a friendly, professional manner, and support cashiering when needed. Fresh graduates welcome; minimum 1 year in hospitality; English proficiency required.