F&B Associate

Millennium-Hotels-and-Resorts-Mea; Dubai; On-site; AED 33,000 - 67,000; Full time

Job summary

Millennium Hotels & Resorts MEA in Dubai is seeking an F&B Associate to deliver friendly, efficient service in our dining venue. You will greet guests, take orders, relay to the kitchen, and ensure timely service while maintaining cleanliness and promoting promotions.

As part of the F&B team, you will handle guest inquiries, process payments, and uphold EH&S standards to provide exceptional dining experiences in a fast-paced hotel environment in the United Arab Emirates.

Qualifications

• Greet guests and provide friendly, efficient service.
• Upsell menu items and promote promotions to enhance guest experience.
• Adhere to hygiene and safety guidelines in all service areas.
• Collaborate with kitchen and F&B colleagues to ensure smooth operations.

Responsibilities

• Greet and welcome guests in a professional manner.
• Take customer orders, answer questions, and make menu recommendations.
• Relay orders to the kitchen and ensure timely delivery of food and beverages.
• Handle guest inquiries and requests promptly and courteously.
• Maintain a clean dining area, set up tables, and clear dishes.
• Upsell menu items and promote promotions to enhance guest experience.
• Process payments and handle cash transactions accurately.

Skills

Customer service

Upselling

Cash handling

Teamwork

Hygiene & safety

Job description

As an F&B Associate, you play a crucial role in ensuring exceptional guest experiences by providing efficient and friendly food and beverage service. Your responsibilities include taking orders, serving meals, and maintaining a clean and organized dining environment. You will collaborate with team members to deliver high-quality service and contribute to the overall success of the F&B operations.

Key Job Responsibilities:

• Greet and welcome guests in a friendly and professional manner.
• Take customer orders, answer questions, and make menu recommendations.
• Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
• Serve meals and drinks in accordance with established standards and presentation guidelines.
• Handle guest inquiries, concerns, and requests promptly and courteously.
• Maintain a clean and organized dining area, including setting up tables and clearing dishes.
• Collaborate with kitchen and the F&B team to ensure smooth coordination of service.
• Upsell menu items and promote special promotions to enhance the guest experience.
• Process customer payments and handle cash transactions accurately.
• Follow hygiene and safety guidelines to ensure a clean and safe working environment.
• Assist in restocking and replenishing supplies as needed.
• Work collaboratively with team members to achieve overall F&B goals and guest satisfaction.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.