Guest Experience Waitress — Hospitality Specialist

Waldorf Astoria Kuwait; Fujairah City; On-site; AED 33,000 - 56,000; Full time

Job summary

Hilton in the United Arab Emirates seeks a Food & Beverage Waitress who brings warmth and hospitality to every guest interaction. You will take orders, learn the menu, and ensure timely delivery while maintaining a polished service standard.

This role emphasizes accuracy, teamwork, and compliance with health and safety regulations, helping to create memorable experiences that reflect Hilton's award-winning culture and guest-first philosophy.

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special.
• Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence.
• Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!
• Manage the food service station: Make sure the food service station is always fully stocked, clean, and organized
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Skills

Hospitality

Integrity

Leadership

Teamwork

Ownership

Urgency

Job description

Hilton in the United Arab Emirates seeks a Food & Beverage Waitress who brings warmth and hospitality to every guest interaction. You will take orders, learn the menu, and ensure timely delivery while maintaining a polished service standard.

This role emphasizes accuracy, teamwork, and compliance with health and safety regulations, helping to create memorable experiences that reflect Hilton's award-winning culture and guest-first philosophy.