Guest Experience Specialist - Front Desk & Bell

Aloft; Abu Dhabi; On-site; AED 240,000 - 300,000; Full time

Job summary

Aloft Guest Experience Experts in Abu Dhabi welcome guests and provide a memorable stay by handling a range of services from check-in assistance to local area highlights. You will be on the move, assisting guests with luggage, and ensuring a high standard of safety and professionalism throughout shifts.

This role emphasizes customer interaction, adherence to policies, and teamwork within Aloft Hotels as part of Marriott International’s portfolio.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Process operational needs and guest requests as they arise.
• Complete reports and communicate highlights of the local area to guests.
• Assist guests with loading/unloading luggage and moving items around the hotel.
• Maintain safe work practices and professional appearance as per policy.

Education

High school diploma or GED

Job description

Aloft Guest Experience Experts in Abu Dhabi welcome guests and provide a memorable stay by handling a range of services from check-in assistance to local area highlights. You will be on the move, assisting guests with luggage, and ensuring a high standard of safety and professionalism throughout shifts.

This role emphasizes customer interaction, adherence to policies, and teamwork within Aloft Hotels as part of Marriott International’s portfolio.