Guest Arrival & Departure Specialist

Aloft Hotels; Abu Dhabi; On-site; AED 30,000 - 42,000; Full time

Job summary

Aloft Hotels is seeking a Guest Arrival Expert for the Abu Dhabi National Exhibition Centre location. This full-time role involves guiding guests through arrival and departure experiences, processing operational needs, addressing requests, and sharing local highlights to enhance the guest journey.

The position emphasizes maintaining a professional appearance, confidentiality, and adherence to policies, with guests ensured a memorable first and last impression during their stay.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guest Arrival Experts guide guests through arrival and departure experiences.
• Process operational needs, address guest requests, and complete reports.
• Maintain professional appearance and adhere to company policies and confidentiality.

Education

High school diploma or GED

Job description

Aloft Hotels is seeking a Guest Arrival Expert for the Abu Dhabi National Exhibition Centre location. This full-time role involves guiding guests through arrival and departure experiences, processing operational needs, addressing requests, and sharing local highlights to enhance the guest journey.

The position emphasizes maintaining a professional appearance, confidentiality, and adherence to policies, with guests ensured a memorable first and last impression during their stay.