Guest Experience Specialist — Dubai (Full-Time)

Sheraton Hotels & Resorts; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Sheraton Hotels & Resorts is seeking a Guest Experience Expert on Sheikh Zayed Road, Dubai. You will contribute to memorable guest experiences through proactive service, checking guests in/out, and guiding them around the property and local area.

Role emphasizes hospitality standards, confidentiality, professional appearance, and teamwork to deliver consistent service across all interactions with guests.

Qualifications

• Education: High school diploma or GED equivalent.
• Related work experience: None required.
• Supervisory experience: None required.
• License or certification: None.

Responsibilities

• Assist guests with check-in and check-out as part of the guest experience.
• Address guest requests and guide them through their stay.
• Complete reports and support daily operations and safety standards.

Education

High school diploma or GED equivalent

Job description

Sheraton Hotels & Resorts is seeking a Guest Experience Expert on Sheikh Zayed Road, Dubai. You will contribute to memorable guest experiences through proactive service, checking guests in/out, and guiding them around the property and local area.

Role emphasizes hospitality standards, confidentiality, professional appearance, and teamwork to deliver consistent service across all interactions with guests.