Guest Experience Champion

Element; Dubai; On-site; AED 50,000 - 80,000; Full time

Job summary

Element, a Marriott International brand, seeks a Guest Experience Expert in Dubai to deliver memorable service across check-in/check-out and guest interactions. This role involves moving around the property, assisting guests with luggage, and guiding them through their stay with proactive, friendly service.

Located on Al Khail Road in Dubai, the role emphasizes safety, confidentiality, and professional appearance while supporting various operational duties and guest-centric initiatives.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or bell area.
• Handle a wide range of guest requests and operational duties as part of the guest experience.
• Complete reports and share highlights of local area as needed.
• Maintain professional appearance and adhere to company policies and procedures.

Education

High school diploma or G.E.D. equivalent

Job description

Element, a Marriott International brand, seeks a Guest Experience Expert in Dubai to deliver memorable service across check-in/check-out and guest interactions. This role involves moving around the property, assisting guests with luggage, and guiding them through their stay with proactive, friendly service.

Located on Al Khail Road in Dubai, the role emphasizes safety, confidentiality, and professional appearance while supporting various operational duties and guest-centric initiatives.