Guest Experience Server - Upscale Dining

SLS Dubai Hotel & Residences; Dubai; On-site; AED 45,000 - 73,000; Full time

Job summary

SLS Dubai Hotel & Residences is seeking a courteous and proactive team member to provide exceptional guest service in a luxury setting. The role requires strong English communication, a polished appearance, and the ability to manage multiple tables in a fast-paced environment.

Candidates should have a High School Diploma or equivalent, 1–2 years in a public-facing role, and a friendly, team-oriented attitude to uphold the brand’s hospitality standards.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years in a public contact position, preferably in an upscale or lifestyle brand hotel.
• Gracious, friendly, and fun demeanor.
• Ability to multitask, work in a fast paced environment and have a high level attention to detail.
• Strong verbal and written communication skills in English.
• Maintain positive and productive working relationships with other employees and departments.
• Ability to work independently and to partner with others to promote teamwork.

Responsibilities

• Provide friendly, courteous, and professional service at all times.
• Ensure good communication with Management.
• Maintain complete knowledge of all menu items.
• Prepare and check tables before service.
• Clear and reset tables.
• Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest.
• Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times.
• Ensure that all cleaning duties are completed in allocated times to the Company standards.
• Complete all opening and closing procedures.
• Must be proficient in effective and efficient table maintenance.
• Be assertive and attentive at ALL times.
• Have thorough knowledge of all product and service procedures.

Skills

Communication

Multitasking

Teamwork

Attentiveness

Education

High School Diploma or equivalent

Job description

SLS Dubai Hotel & Residences is seeking a courteous and proactive team member to provide exceptional guest service in a luxury setting. The role requires strong English communication, a polished appearance, and the ability to manage multiple tables in a fast-paced environment.

Candidates should have a High School Diploma or equivalent, 1–2 years in a public-facing role, and a friendly, team-oriented attitude to uphold the brand’s hospitality standards.