Guest Experience Server

Azadea; Dubai; On-site; AED 536,000 - 804,000; Full time

Job summary

Azadea UAE in Dubai is seeking a customer service-focused hospitality professional to present menus, assist guests with selections, take orders and deliver meals promptly.

Role requires 1–2 years of experience in customer service, fluency in English and a plus for Arabic; you will coordinate with kitchen and barista teams, ensure smooth operations, manage table setups and handle payments in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of customer service experience.
• Fluency in English; Arabic language skills are a plus.

Responsibilities

• Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner.
• Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations.
• Arrange table set-ups before and after each customer according to the brand's set standards.
• Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty.
• Collect bill payments from customers and hand them over to the cashier.

Skills

English Fluency

Communication Skills

Cultural Awareness

Change and Adaptability

Customer Focus

Driving and Achieving Results

Initiative

Teamwork

Education

High School Degree

Job description

Azadea UAE in Dubai is seeking a customer service-focused hospitality professional to present menus, assist guests with selections, take orders and deliver meals promptly.

Role requires 1–2 years of experience in customer service, fluency in English and a plus for Arabic; you will coordinate with kitchen and barista teams, ensure smooth operations, manage table setups and handle payments in a fast-paced environment.