Guest Experience Specialist - Dining & Service

Azadea Group; Dubai; On-site; AED 33,480 - 55,800; Full time

Job summary

Azadea Group is seeking a customer service professional for their location in Mirdif City Center, Dubai. The role involves greeting customers, assisting with menu selection, and ensuring satisfaction through effective communication with the kitchen staff. A High School Degree and 1-2 years of relevant experience in a similar role are required. Fluency in English is essential, and knowledge of Arabic is a plus. The position demands strong communication skills and teamwork abilities, ensuring a friendly and professional service.

Qualifications

• 1-2 years of experience in customer service in a similar role.
• Fluency in English; Arabic is a plus.

Responsibilities

• Present customers with the menu and assist in item selection.
• Communicate with kitchen staff to guarantee customer satisfaction.
• Arrange table set-ups according to brand standards.
• Ensure friendly and professional service at all times.
• Collect bill payments from customers.

Skills

Fluency in English

Communication Skills

Change and Adaptability

Customer Focus

Driving and Achieving Results

Initiative

Teamwork

Education

High School Degree

Job description

Azadea Group is seeking a customer service professional for their location in Mirdif City Center, Dubai. The role involves greeting customers, assisting with menu selection, and ensuring satisfaction through effective communication with the kitchen staff. A High School Degree and 1-2 years of relevant experience in a similar role are required. Fluency in English is essential, and knowledge of Arabic is a plus. The position demands strong communication skills and teamwork abilities, ensuring a friendly and professional service.