Guest Experience Pro: Welcoming & Luggage Help

Aloft Hotels; Dubai; On-site; AED 39,000 - 61,000; Full time

Job summary

Aloft Hotels in Dubai seeks a Guest Experience Expert to help create memorable stays. You will assist guests with check-in/check-out, handle requests, and guide guests through local highlights. The role emphasizes safety, confidentiality, and professional appearance.

Full-time, non-management position located at Baniyas Road, Deira, with the Marriott International family backing the Aloft brand. No prior experience is required; education requirements are a high school diploma or GED.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Guide guests through their stay and respond to requests.
• Assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and the bell area.
• Process operational needs and complete reports as required.
• Maintain professional appearance and adhere to policies and procedures.

Education

High school diploma or G.E.D. equivalent

Job description

Aloft Hotels in Dubai seeks a Guest Experience Expert to help create memorable stays. You will assist guests with check-in/check-out, handle requests, and guide guests through local highlights. The role emphasizes safety, confidentiality, and professional appearance.

Full-time, non-management position located at Baniyas Road, Deira, with the Marriott International family backing the Aloft brand. No prior experience is required; education requirements are a high school diploma or GED.