Guest Experience Expert - Front Desk & Bell Services

Aloft Hotels; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Aloft Hotels in Abu Dhabi is seeking a Guest Experience Expert to help guests from check-in to check-out, assisting with requests, luggage handling, and local recommendations.

You will be on your feet, follow company policies, and maintain a professional appearance while contributing to a safe and welcoming environment. No prior experience required; a high school diploma is preferred.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.

Responsibilities

• Guide guests through their stay and assist with requests.
• Assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms.
• Follow policies to maintain a safe, professional, and welcoming environment.

Education

High school diploma or GED equivalent

Job description

Aloft Hotels in Abu Dhabi is seeking a Guest Experience Expert to help guests from check-in to check-out, assisting with requests, luggage handling, and local recommendations.

You will be on your feet, follow company policies, and maintain a professional appearance while contributing to a safe and welcoming environment. No prior experience required; a high school diploma is preferred.