Guest Experience Maestro

Sheraton Hotels & Resorts; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Sheraton Hotels & Resorts in Dubai is seeking a Guest Experience Expert to ensure a memorable stay for guests at Sheikh Zayed Road, Mall of the Emirates, Dubai. You will be on-site and integral to delivering a premium hospitality experience.

You will handle check-ins/check-outs, assist guests with requests, and guide them to local highlights, while completing reports and maintaining a professional appearance and confidentiality.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Deliver guest services to ensure a memorable stay.
• Process operational needs and complete reports.
• Guide guests through local highlights and experiences.
• Maintain professional appearance and confidentiality.

Education

High school diploma or G.E.D. equivalent

Job description

Sheraton Hotels & Resorts in Dubai is seeking a Guest Experience Expert to ensure a memorable stay for guests at Sheikh Zayed Road, Mall of the Emirates, Dubai. You will be on-site and integral to delivering a premium hospitality experience.

You will handle check-ins/check-outs, assist guests with requests, and guide them to local highlights, while completing reports and maintaining a professional appearance and confidentiality.