Guest Experience & Arrival Specialist

Four Points by Sheraton; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Four Points by Sheraton Dubai on Sheikh Zayed Road invites applicants for a Guest Arrival Expert role. You will welcome guests, guide them through arrival and departure experiences, and help ensure a memorable stay from start to finish.

You will handle operational needs, respond to guest requests, complete routine reports, and represent the brand with professional appearance and communication.

Qualifications

• High school diploma or GED equivalent.
• No related work experience.
• No supervisory experience.
• No license or certification required.

Responsibilities

• Welcome guests and guide them through arrival and departure experiences to ensure a memorable stay.
• Handle routine operational needs, respond to guest requests, and complete required reports.
• Maintain professional appearance and communication in line with brand standards.

Education

High school diploma or GED equivalent

Job description

Four Points by Sheraton Dubai on Sheikh Zayed Road invites applicants for a Guest Arrival Expert role. You will welcome guests, guide them through arrival and departure experiences, and help ensure a memorable stay from start to finish.

You will handle operational needs, respond to guest requests, complete routine reports, and represent the brand with professional appearance and communication.