Guest Experience Leader – Front Desk & Reservations

Career Land Center, LLC; Dubai; On-site; AED 143,000 - 214,000; Full time

Benefits offered by this job

Competitive salary package

Transportation provided

Medical insurance

Paid annual leave

Airfare/flight benefits

Visa/work permit support

Relocation support

Job summary

Career Land Center, LLC is seeking an experienced Reception Manager for a Food & Beverage company in Kuwait. You will lead the reception team, oversee reservations and guest flow, and ensure a warm, professional experience from arrival to departure.

You will supervise hosts/hostesses, coordinate with service and kitchen, and drive high standards of guest engagement and hospitality. The role requires strong leadership, guest-relations skills, and a track record in fast-paced dining environments.

Qualifications

• Experience leading reception/front-of-house teams in hospitality.
• Strong guest-service mindset and communication skills.
• Ability to manage reservations, seating and VIP guests.

Responsibilities

• Welcome guests warmly and manage arrivals and seating.
• Oversee hosts/hostesses and ensure smooth front-of-house flow.
• Train staff on guest service, etiquette and reservation procedures.
• Coordinate with restaurant manager, service team, and kitchen.
• Maintain staff schedules and briefings for high guest satisfaction.

Skills

Front-of-house leadership

Guest relations

Reservations management

Staff training

Hospitality operations

Job description

Career Land Center, LLC is seeking an experienced Reception Manager for a Food & Beverage company in Kuwait. You will lead the reception team, oversee reservations and guest flow, and ensure a warm, professional experience from arrival to departure.

You will supervise hosts/hostesses, coordinate with service and kitchen, and drive high standards of guest engagement and hospitality. The role requires strong leadership, guest-relations skills, and a track record in fast-paced dining environments.