Head Waiter - Kuwait

Career Land Center, LLC; Abu Dhabi; On-site; AED 716,000 - 955,000; Full time

Benefits offered by this job

Competitive salary

Transportation provided

Medical insurance

Paid annual leave

Airfare benefits

Work visa support

Relocation assistance

Group exposure in Kuwait

Other benefits included

Job summary

Career Land Center is seeking an experienced Head Waiter for an F&B operation in Kuwait. You will lead the service team, uphold high standards, and ensure guests receive a warm, professional dining experience.

The role focuses on supervising waiters, coordinating with kitchen and management, and driving smooth restaurant operations in a fast-paced environment. Relocation to Kuwait is required.

Qualifications

• Previous experience as Head Waiter or similar F&B service role.
• Experience in high-volume F&B operations.
• Strong knowledge of service standards and sequence of service.
• Leadership and guest relations skills.
• Willingness to relocate to Kuwait.
• Experience with POS systems is an advantage.

Responsibilities

• Welcome and assist guests in a professional and courteous manner.
• Lead, guide, and support waiters during daily restaurant operations.
• Ensure food and beverage service is delivered according to company standards.
• Monitor table setup, cleanliness, service flow, and overall restaurant presentation.
• Take and serve food and beverage orders accurately when required.
• Ensure menu knowledge, product knowledge, and upselling standards are followed by the team.
• Handle guest requests, feedback, and minor complaints professionally and promptly.
• Support smooth communication between the service team, kitchen, bar, and management.
• Conduct shift briefings and communicate daily specials, guest preferences, and operational updates.
• Monitor staff grooming, punctuality, performance, and professional conduct.
• Assist with staff training, coaching, and on-the-job guidance.
• Support opening and closing procedures, stock control, and daily operational follow-up.
• Ensure compliance with hygiene, food safety, health, safety, and company procedures.

Skills

Leadership

Communication

Team supervision

Customer service

Problem solving

POS systems

Hospitality experience

Relocation willingness

Tools

Cuisinier knowledge

Job description

Career Land Center is hiring an experienced Head Waiter for an F&B company in Kuwait.

We are looking for a polished and service-focused hospitality professional who can lead the service team, support smooth restaurant operations, and ensure guests receive a warm, professional, and high-quality dining experience. The Head Waiter will play an important role in supervising waiters, maintaining service standards, and coordinating closely with the restaurant management team.

Key Responsibilities

• Welcome and assist guests in a professional and courteous manner.

• Lead, guide, and support waiters during daily restaurant operations.

• Ensure food and beverage service is delivered according to company standards.

• Monitor table setup, cleanliness, service flow, and overall restaurant presentation.

• Take and serve food and beverage orders accurately when required.

• Ensure menu knowledge, product knowledge, and upselling standards are followed by the team.

• Handle guest requests, feedback, and minor complaints professionally and promptly.

• Support smooth communication between the service team, kitchen, bar, and management.

• Conduct shift briefings and communicate daily specials, guest preferences, and operational updates.

• Monitor staff grooming, punctuality, performance, and professional conduct.

• Assist with staff training, coaching, and on-the-job guidance.

• Support opening and closing procedures, stock control, and daily operational follow-up.

• Ensure compliance with hygiene, food safety, health, safety, and company procedures.

Requirements

• Previous experience as a Head Waiter, Senior Waiter, Captain Waiter, Team Leader, or similar F&B service role.

• Strong experience in restaurants, cafés, hospitality groups, hotels, or high-volume F&B operations.

• Good knowledge of food and beverage service standards and sequence of service.

• Strong leadership, communication, and team-supervision skills.

• Excellent customer-service and guest-relations skills.

• Ability to work in a fast-paced hospitality environment.

• Professional appearance, positive attitude, and strong attention to detail.

• Good problem-solving skills and ability to handle guest concerns professionally.

• Experience with POS systems is an advantage.

• International hospitality experience is an advantage.

• Willingness to relocate to Kuwait.

Benefits

• Competitive salary package

• Transportation provided

• Medical insurance

• Paid annual leave

• Airfare/flight benefits according to employment terms

• Employment visa/work permit support

• Relocation support according to employer policy

• Other benefits included in the employment package

• Opportunity to work with a large hospitality group in Kuwait