Guest Experience Host | Front Desk & Reservations

The-Food-; Dubai Emirate; On-site; AED 42,000 - 66,000; Full time

Job summary

The-Food- invites a friendly and proactive Host/Hostess to welcome guests, manage arrivals, and support seating flow with polish and professionalism. You will coordinate reservations, handle waitlists, and convey accurate wait times while maintaining a well-presented front desk and brand standards.

Fluent English is required, with strong communication and interpersonal skills. Prior hospitality experience and the ability to stay calm during peak times are essential for delivering a seamless

Qualifications

• 1-3 years' experience in a host/hostess, reception, or front-of-house role within hospitality, restaurant, café, or hotel environments.
• Strong communication and interpersonal skills with a warm and confident guest-facing manner.
• Experience using reservation platforms or booking systems is an advantage.
• Able to remain calm, organized, and professional under busy service periods.
• Fluent in English; additional languages are an advantage.

Responsibilities

• Welcome guests warmly and professionally on arrival and acknowledge departing guests courteously.
• Create a strong first impression reflecting the venue's brand standards and service culture.
• Manage guest arrivals confidently during busy periods with calm, friendly professionalism.
• Manage reservations, walk-ins, and waitlists across approved channels and systems.
• Support table allocation and seating flow in line with capacity and service readiness.
• Provide accurate wait time guidance and update guests when delays occur.
• Coordinate with managers and service team to ensure smooth seating flow.
• Maintain the host stand, entrance, and waiting area in a guest-ready condition.
• Uphold grooming, punctuality, professionalism, and brand representation standards.
• Ensure reservation records and front desk materials are accurate and organized.
• Measure success by quality of welcome, accuracy of reservations, and clear team coordination.

Skills

Communication

Interpersonal skills

English fluency

Calm under pressure

Job description

The-Food- invites a friendly and proactive Host/Hostess to welcome guests, manage arrivals, and support seating flow with polish and professionalism. You will coordinate reservations, handle waitlists, and convey accurate wait times while maintaining a well-presented front desk and brand standards.

Fluent English is required, with strong communication and interpersonal skills. Prior hospitality experience and the ability to stay calm during peak times are essential for delivering a seamless