Guest Experience Front Desk Specialist

Jobsatdubai; Dubai; On-site; AED 33,480 - 55,800; Full time

Job summary

Hilton Dubai Palm Jumeirah is seeking a Receptionist to provide exceptional reception services for Guests from check-in through check-out. The role includes achieving positive guest outcomes and maintaining high customer service standards.

The ideal candidate should have a high school diploma, prior customer service experience, and excellent grooming standards. IT proficiency is essential, and commitment to the Hilton brand is a plus. Join us to help create memorable guest experiences!

Qualifications

• Previous experience in a customer-focused industry.
• Positive attitude and commitment to delivering customer service.
• Excellent grooming standards.

Responsibilities

• Provide reception services from check-in to check-out.
• Achieve positive outcomes from Guest queries efficiently.
• Ensure efficient reception experience and complete audit procedures.

Skills

Customer service skills

Good communication skills

IT proficiency

Education

High school certificate or equivalent

Job description

Hilton Dubai Palm Jumeirah is seeking a Receptionist to provide exceptional reception services for Guests from check-in through check-out. The role includes achieving positive guest outcomes and maintaining high customer service standards.

The ideal candidate should have a high school diploma, prior customer service experience, and excellent grooming standards. IT proficiency is essential, and commitment to the Hilton brand is a plus. Join us to help create memorable guest experiences!