Guest Experience F&B Attendant — Luxury Hospitality

NH Collection Hotels & Resorts; Dubai; On-site; AED 24,000 - 36,000; Full time

Job summary

NH Collection Hotels & Resorts is seeking a Food & Beverage Attendant for La Suite Dubai Hotel & Apartment. You will deliver exceptional guest service, take orders, and serve meals and beverages, ensuring a positive dining experience in line with brand standards.

Role requires friendly, professional service, attention to detail, and the ability to work in a fast-paced hospitality setting. Prior hospitality experience is preferred but not always required.

Qualifications

• High School Diploma or equivalent qualification.
• Previous experience in a restaurant, hotel, café, or hospitality environment preferred.
• Basic knowledge of food and beverage service standards.
• Good understanding of food safety and hygiene practices.

Responsibilities

• Welcome guests in a friendly, professional, and courteous manner.
• Present menus, explain menu items, promotions, and special offers.
• Take food and beverage orders accurately and efficiently.
• Serve food and beverages according to established service standards.
• Respond promptly to guest inquiries, requests, and complaints.
• Ensure guest satisfaction throughout the dining experience.
• Set up, clean, and maintain dining areas before, during, and after service.
• Prepare tables with required tableware, linens, and condiments.
• Clear and reset tables promptly.
• Assist with buffet setup, replenishment, and breakdown when required.
• Process guest bills and payments accurately following company procedures.
• Follow opening and closing checklists for the assigned outlet.
• Maintain thorough knowledge of menu items, ingredients, and preparation methods.
• Promote and upsell food and beverage offerings to enhance guest experience and increase revenue.
• Communicate special requests and dietary requirements accurately to the kitchen team.
• Ensure food is served at the correct temperature and presentation standards.
• Adhere to food safety, HACCP, and hygiene regulations.
• Maintain high standards of personal grooming and professional appearance.
• Ensure cleanliness of workstations, equipment, and dining areas.
• Follow all health, safety, and emergency procedures.
• Work collaboratively with kitchen and service teams to ensure efficient operations.
• Attend departmental meetings and training sessions.
• Support colleagues during peak service periods.
• Maintain effective communication with supervisors and team members.

Skills

Excellent customer service

Strong communication

Interpersonal abilities

Professional appearance

Work under pressure

Organizational skills

Cash handling

Teamwork

Education

High School Diploma

Job description

NH Collection Hotels & Resorts is seeking a Food & Beverage Attendant for La Suite Dubai Hotel & Apartment. You will deliver exceptional guest service, take orders, and serve meals and beverages, ensuring a positive dining experience in line with brand standards.

Role requires friendly, professional service, attention to detail, and the ability to work in a fast-paced hospitality setting. Prior hospitality experience is preferred but not always required.