Guest Experience Concierge - Abu Dhabi

VivaVibe Productions; Abu Dhabi; Vor Ort; AED 52.000 - 71.000; Vollzeit

Zusammenfassung

VivaVibe Productions in Abu Dhabi is seeking a Concierge Specialist to deliver exceptional guest service to guests and residents. You will assist with reservations, offer local recommendations, and handle inquiries with professionalism.

The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced environment. Fluency in English is preferred; Arabic knowledge is a plus. Visa sponsorship may be provided for the right candidate.

Qualifikationen

• High school diploma or equivalent; certification in hospitality is a plus.
• Experience in customer service or hospitality is preferred but not required.
• Excellent English communication; knowledge of Arabic is a plus.
• Strong problem-solving and ability to work under pressure.
• Impeccable attention to detail and organizational skills.
• Friendly, customer-oriented approach.

Aufgaben

• Greet guests and assist with check-in.
• Provide personalized recommendations for attractions, restaurants, and events.
• Make reservations and bookings for guests.
• Address guest concerns promptly and professionally.
• Maintain a clean and organized lobby.
• Monitor guest requests via phone and email with timely responses.
• Track guest preferences for personalized service.
• Collaborate with other departments to ensure seamless guest experiences.
• Assist with data entry, filing, and record keeping.

Kenntnisse

Communication skills

Multitasking

Attention to detail

Customer service

Arabic language

Ausbildung

High school diploma

Jobbeschreibung

VivaVibe Productions in Abu Dhabi is seeking a Concierge Specialist to deliver exceptional guest service to guests and residents. You will assist with reservations, offer local recommendations, and handle inquiries with professionalism.

The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced environment. Fluency in English is preferred; Arabic knowledge is a plus. Visa sponsorship may be provided for the right candidate.