Guest Experience Architect

Delta Hotels and Resorts®; Dubai; On-site; AED 67,000 - 89,000; Full time

Job summary

Delta Hotels and Resorts in Dubai Investment Park is seeking a Guest Experience Expert to ensure a seamless and memorable guest journey from check-in to post-stay. You will handle guest requests, assist with operations, and contribute to daily reporting while guiding guests to local highlights.

The role is non-management, full-time, on-site, requiring mobility and professional attire to uphold the brand standards in a dynamic hospitality environment.

Qualifications

• High school diploma or GED equivalent.
• No related work experience.
• No supervisory experience.
• License or Certification: None

Responsibilities

• Maintain a safe and professional work environment and adhere to company policies.
• Process guest check-ins and check-outs and handle requests.
• Prepare reports and share highlights of the local area with guests.
• Assist guests to ensure a memorable stay and resolve issues promptly.

Education

High school diploma or G.E.D. equivalent

Job description

Delta Hotels and Resorts in Dubai Investment Park is seeking a Guest Experience Expert to ensure a seamless and memorable guest journey from check-in to post-stay. You will handle guest requests, assist with operations, and contribute to daily reporting while guiding guests to local highlights.

The role is non-management, full-time, on-site, requiring mobility and professional attire to uphold the brand standards in a dynamic hospitality environment.