Guest Experience Cashier | POS & Service Pro

Tattu Dubai; Dubai Emirate; On-site; AED 67,000 - 89,000; Full time

Job summary

Tattu Dubai is seeking a Guest Services Associate to support the Manager in delivering exceptional service. You will accurately process customer orders and payments through the POS system, and maintain a warm, professional experience for every guest.

You will handle all customer queries promptly, comply with cash handling policies, assist in closing procedures for billing and payments, and look for small ways to enhance the guest experience.

Qualifications

• Accurate processing of customer orders and payments.

Responsibilities

• Report to the Manager, supporting them in delivering exceptional service.
• Accurately process customer orders and payments through the POS system
• Attention to detail when processing all transactions
• Comply with all cash handling policies
• Assist in closing procedures for all billing and payments
• Handle all customer queries promptly and politely
• Provide a warm, professional, and engaging experience to all guests.
• Maintain an enthusiastic and energetic presence, ensuring guests feel excited about their experience.
• Demonstrate keen attention to detail, identifying small ways to enhance the guest experience.
• Be proactive in learning and developing skills to progress within the team.

Job description

Tattu Dubai is seeking a Guest Services Associate to support the Manager in delivering exceptional service. You will accurately process customer orders and payments through the POS system, and maintain a warm, professional experience for every guest.

You will handle all customer queries promptly, comply with cash handling policies, assist in closing procedures for billing and payments, and look for small ways to enhance the guest experience.