Cashier

The Food and Beverage Group; Dubai; On-site; AED 78,120 - 133,920; Full time

Job summary

The Food and Beverage Group is seeking a reliable Cashier to join our Front of House team in the UAE. You will handle guest transactions accurately, operate the POS, and maintain a welcoming environment.

This role emphasizes cash handling, integrity, and outstanding service, with responsibilities across payment processing, guest inquiries, and ensuring a clean, organized cashier station daily.

Qualifications

• 1–3 years of experience as Cashier in a restaurant, café, or hospitality environment.
• Experience using POS systems and handling cash transactions.
• Strong numerical skills and attention to detail.
• Excellent communication and customer service skills.

Responsibilities

• Process cash, card, and digital payments accurately using the POS system.
• Issue receipts and maintain accurate transaction records.
• Balance cash drawers at the beginning and end of each shift.
• Report any payment discrepancies to management promptly.
• Welcome guests warmly and provide friendly, efficient service.
• Answer guest inquiries regarding payments, bills, and promotions.
• Resolve basic payment-related concerns professionally and escalate when necessary.
• Coordinate with service and management teams to ensure accurate billing.
• Assist with takeaway and delivery order payments when required.
• Maintain a clean, organized, and professional cashier station.
• Follow company cash-handling procedures and financial controls.
• Adhere to hygiene, safety, and company policies at all times.
• Maintain a professional appearance and represent the brand positively.
• Transaction accuracy
• Cash reconciliation accuracy
• Guest satisfaction
• Speed and efficiency of service
• Compliance with company policies and procedures

Skills

POS systems

Cash handling

Guest service

Attention to detail

Job description

Location: UAE

Reports to: Restaurant Manager / Assistant Restaurant Manager

Department: Front of House

Employment Type: Full-time

Role Overview

The Cashier is responsible for processing guest transactions accurately and efficiently while delivering a professional and welcoming customer experience. This role plays an important part in ensuring smooth front-of-house operations through excellent attention to detail, integrity, and outstanding service.

Key Responsibilities

Cash Handling & POS Operations

• Process cash, card, and digital payments accurately using the POS system.
• Issue receipts and maintain accurate transaction records.
• Balance cash drawers at the beginning and end of each shift.
• Report any payment discrepancies to management promptly.

Guest Service

• Welcome guests warmly and provide friendly, efficient service.
• Answer guest inquiries regarding payments, bills, and promotions.
• Resolve basic payment-related concerns professionally and escalat e when necessary.

Operational Support

• Coordinate with service and management teams to ensure accurate billing.
• Assist with takeaway and delivery order payments when required.
• Maintain a clean, organized, and professional cashier station.

Standards & Compliance

• Follow company cash-handling procedures and financial controls.
• Adhere to hygiene, safety, and company policies at all times.
• Maintain a professional appearance and represent the brand positively.

KPIs & Success Metrics

• Transaction accuracy
• Cash reconciliation accuracy
• Guest satisfaction
• Speed and efficiency of service
• Compliance with company policies and procedures

Candidate Requirements

• 1–3 years of experience as a Cashier in a restaurant, café, or hospitality environment.
• Experience using POS systems and handling cash transactions.
• Strong numerical skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Positive attitude, honesty, and strong teamwork skills.