Luxury Guest Arrival Concierge

InterContinental Hotels Group; Dubai; On-site; AED 39,000 - 56,000; Full time

Benefits offered by this job

Full uniform

Generous room discounts

World-class training programs

Job summary

InterContinental Residences Dubai Business Bay invites applications for a Bell Person. You will warmly welcome guests, assist with luggage, escort them to residences, and explain room features and hotel facilities, ensuring a seamless arrival and departure experience in a luxury residential setting.

We value friendly, guest-focused professionals who can anticipate needs, provide personalised assistance, and work closely with Front Office, Concierge, and Housekeeping to uphold InterContinental

Qualifications

• High school diploma or equivalent.
• Hospitality qualification is an advantage.
• Previous experience in Front Office, Concierge, Bell Services, or Guest Services preferred.
• Experience in luxury or upscale hotels is advantageous.
• Knowledge of Dubai attractions and local destinations is beneficial.
• Valid UAE driving licence is an advantage (if operationally required).

Responsibilities

• Welcome guests upon arrival and assist with luggage handling.
• Escort guests to guestrooms and residences and explain room features and hotel facilities.
• Respond to guest requests with directions and information on local attractions.
• Coordinate with Front Office, Concierge and Housekeeping to ensure smooth guest service.
• Maintain luggage storage areas and ensure security.
• Maintain professional appearance and reflect brand standards.

Skills

Outstanding customer service

Excellent communication

Interpersonal abilities

Education

High school diploma or equivalent

Hospitality qualification

Job description

InterContinental Residences Dubai Business Bay invites applications for a Bell Person. You will warmly welcome guests, assist with luggage, escort them to residences, and explain room features and hotel facilities, ensuring a seamless arrival and departure experience in a luxury residential setting.

We value friendly, guest-focused professionals who can anticipate needs, provide personalised assistance, and work closely with Front Office, Concierge, and Housekeeping to uphold InterContinental