Guest Experience Bell Attendant & Driver

Avani Hotels and Resorts; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Avani Deira Dubai Hotel is seeking a Bell Attendant to be the friendly face guiding guests, assisting with luggage, and coordinating messages and deliveries across the lobby.

You will maintain knowledge of hotel products and services, greet guests warmly, and ensure the lobby area is clean and orderly. Proficiency in English and awareness of driving safety are essential for this role.

Qualifications

• Excellent guest service orientation required.
• Strong knowledge of hotel operations and services.
• Master in the Profession of Driving and full knowledge of vehicle capabilities and road rules.
• Excellent English and language of operation communication.

Responsibilities

• Anticipate guest needs and handle inquiries.
• Participate in day-to-day lobby operations at the Bell service desk.
• Maintain knowledge of hotel products, services, room types, rates, facilities, outlets, spa and health club.
• Ensure lobby area is clean and tidy.
• Greet and acknowledge guests, welcoming them politely.
• Assist guests with luggage and provide luggage storage.
• Coordinate delivery of messages and items to guest rooms.
• Assist guests requiring special attention.
• Complete other shift duties as per shift checklist.
• Coordinate transportation arrangements (taxi, private vehicles, limousines).
• Assist other hotel areas as required.
• Maintain professional driving knowledge and ensure vehicle readiness.

Skills

Guest service

Luggage handling

Driving

English language

Job description

Avani Deira Dubai Hotel is seeking a Bell Attendant to be the friendly face guiding guests, assisting with luggage, and coordinating messages and deliveries across the lobby.

You will maintain knowledge of hotel products and services, greet guests warmly, and ensure the lobby area is clean and orderly. Proficiency in English and awareness of driving safety are essential for this role.