Bellman/ Driver

Avani Hotel Group; Dubai; On-site; AED 36,000 - 60,000; Full time

Job summary

Avani Deira Dubai Hotel is seeking a Bellman/Driver to enhance guest experiences. You will greet guests, assist with luggage, and manage transportation arrangements while ensuring knowledgeable, courteous service and strong local route familiarity. This role emphasizes professional English and a proactive guest-first attitude.

The position requires a customer-focused approach, the ability to navigate Dubai’s busy roads, and a commitment to maintaining vehicle readiness and hotel lobby standards.

Qualifications

• Previous bell attendant or driver experience preferred.
• Excellent knowledge of local area and routes.
• Ability to speak English clearly and professionally.

Responsibilities

• Greet guests and assist with luggage.
• Coordinate taxi and private vehicle transportation.
• Ensure lobby area is clean and welcoming.
• Provide luggage storage service and convey messages.
• Maintain vehicle readiness and safety.

Skills

Guest service

English (fluent)

Communication skills

Driving skills

Tools

GPS navigation

Job description

Bellman/ DriverThis website stores cookies on your computer. These cookies are used to collect information about how you interact with our website. We use this information in order to improve and customize your browsing experience and for analytics about our visitors both on this website. To find out more, see our Privacy Statement and ANZ Privacy Policy.### Bellman/ DriverApply: Dubai, United Arab Emirates: Full time: Posted Today: JR116438**Job Location:**Avani Deira Dubai HotelAt Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality. With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things — and believe that a warm welcome and a genuine smile make all the difference — you’ll fit right in here. To serve the needs of the business, our guests and our colleagues by ensuring that everyone who arrives or departs from our properties enjoys a positive and memorable Minor Hotels experience in the process. The Bell Attendant is a key person in the delivery of our guest service experience. They serve as a guide, ambassador, and salesperson of the hotel. While the main responsibility is to control the lobby traffic and assist guests, there are many intangible elements to the role. Being highly guest-interactive, it is essential that the Bell Attendant possesses extensive knowledge of the hotel operation. Guests require a vast array of information. At Avani Deira Dubai Hotel, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all.Please note that this is not an exhaustive list of everything that needs to be done. Avani Deira Dubai Hotel employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:* To anticipate all guest needs and handle all guest inquiries.* To participate in the effective day to day operation at the Bell service desk.* To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties.* To ensure that the lobby area is always clean and tidy.* To greet and acknowledge all guests, welcoming them in a polite and friendly manner.* Assist guests with the luggage and provide a luggage storage service for guest.* To coordinate delivery of messages and other items to the guest room* To assist guests who require special attention.* Complete all other shift duties as outlined on shift checklist.* To assist in ensuring that the transportation arrangements of the hotel work perfectly, including the coordination of taxi’s, private vehicles, limousines and other vehicles.* Assist all other areas of the hotel when required.* To be a Master in the Profession of Driving* To have a full professional knowledge of capabilities of the vehicle in which they work, and the rules of the road in the country of operation.* To have an intimate and detailed knowledge of the area in which they work, and to know all the ways to effectively get between destinations - to never be lost and to never be late.* To speak excellent English, together with the language of operation.* To understand the informal rules and driving habits in the country of operation, and thereby anticipate problems in order to protect themselves, their guests and their vehicle.* To know how to maintain and care for their vehicle, and to keep it in perfect condition at all times. Ensure that all the set up in the limousine is ready prior to the service.* To anticipate guest needs and handle guest inquiries in a helpful and attentive manner.* To assist the guest with the luggage loading. All Minor Hotels drivers know how to transport more luggage in a car than there would appear to be space to hold it.