Guest Bell Attendant & Chauffeur

Minor Food Holding Co., Ltd.; Dubai; Presencial; AED 30.000 - 42.000; Jornada completa

Descripción de la vacante

Avani Deira Dubai Hotel, part of Minor Hotels, seeks a Bell Attendant to deliver outstanding guest service at the lobby. You will guide guests, handle inquiries, and assist with luggage and transportation arrangements while maintaining a professional image and in-depth knowledge of hotel services.

The role requires excellent English, a strong sense of hospitality, and readiness to support all hotel areas as needed at Avani Deira Dubai Hotel in Dubai.

Formación

• Experience in hotel guest services preferred.
• Strong communication skills in English.
• Knowledge of hotel products and services is beneficial.

Responsabilidades

• To anticipate all guest needs and handle all guest inquiries.
• To participate in the effective day to day operation at the Bell service desk.
• To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties.
• To ensure that the lobby area is always clean and tidy.
• To greet and acknowledge all guests, welcoming them in a polite and friendly manner.
• Assist guests with the luggage and provide a luggage storage service for guest.
• To coordinate delivery of messages and other items to the guest room
• To assist guests who require special attention.
• Complete all other shift duties as outlined on shift checklist.
• To assist in ensuring that the transportation arrangements of the hotel work perfectly, including the coordination of taxi's, private vehicles, limousines and other vehicles.
• Assist all other areas of the hotel when required.
• To be a Master in the Profession of Driving
• To have a full professional knowledge of capabilities of the vehicle in which they work, and the rules of the road in the country of operation.
• To have an intimate and detailed knowledge of the area in which they work, and to know all the ways to effectively get between destinations - to never be lost and to never be late.
• To speak excellent English, together with the language of operation.
• To understand the informal rules and driving habits in the country of operation, and thereby anticipate problems in order to protect themselves, their guests and their vehicle.
• To know how to maintain and care for their vehicle, and to keep it in perfect condition at all times. Ensure that all the set up in the limousine is ready prior to the service.
• To anticipate guest needs and handle guest inquiries in a helpful and attentive manner.
• To assist the guest with the luggage loading. All Minor Hotels drivers know how to transport more luggage in a car than there would appear to be space to hold it.

Conocimientos

Guest interaction

English proficiency

Driving knowledge

Hospitality basics

Descripción del empleo

Avani Deira Dubai Hotel, part of Minor Hotels, seeks a Bell Attendant to deliver outstanding guest service at the lobby. You will guide guests, handle inquiries, and assist with luggage and transportation arrangements while maintaining a professional image and in-depth knowledge of hotel services.

The role requires excellent English, a strong sense of hospitality, and readiness to support all hotel areas as needed at Avani Deira Dubai Hotel in Dubai.