Guest Experience Ambassador (Front Desk)

JLL; United Arab Emirates; On-site; AED 39,000 - 56,000; Full time

Job summary

JLL in the United Arab Emirates is seeking a Corporate Receptionist on a fixed-term basis for 10 months. The role focuses on delivering exceptional front-of-house service and managing visitor experiences across reception, sign-in, badging and delivery duties.

The candidate should have reception or concierge experience, strong English communication, and high attention to detail. The position requires PC literacy and ability to operate various systems, with flexibility to work in different

Qualifications

• Experience in reception, concierge or related field.
• Excellent people skills and ability to interact with a wide range of staff and visitors.
• Fluency in English and local language.

Responsibilities

• Take ownership of the visitor experience to ensure positive interactions.
• Delivery of core front of house services such as sign-in, badging, luggage and deliveries.
• Receive, direct and relay telephone, email and queries via front of house.
• Greet, assist and direct candidates, visitors and the public.
• Maintain high standards of presentation and functionality across front of house areas.
• Undertake setup of meeting and event spaces in line with guidelines.
• Monitor meeting room environments and keep signage and equipment in check.
• Update room booking systems and SharePoint room finder.
• Be aware of local area services to support customers.
• Coordinate with security and janitorial teams for meetings and events.
• Provide timely, accurate responses to meeting and events enquiries.
• Work flexibly in different settings as part of the team.
• Support space audits and related processes.
• Assist with other facilities tasks as required.

Skills

Reception experience

Customer service

English fluency

Tools

MS Office

Outlook

Job description

JLL in the United Arab Emirates is seeking a Corporate Receptionist on a fixed-term basis for 10 months. The role focuses on delivering exceptional front-of-house service and managing visitor experiences across reception, sign-in, badging and delivery duties.

The candidate should have reception or concierge experience, strong English communication, and high attention to detail. The position requires PC literacy and ability to operate various systems, with flexibility to work in different