Guest Experience Ambassador – F&B (5-Star Hospitality)

Address Hotels + Resorts; Dubai; On-site; AED 90,000 - 150,000; Full time

Job summary

Address Hotels + Resorts in Dubai seeks a guest-focused Dining Ambassador to elevate the guest journey across our Address dining venues. You will represent the Address dining experience, welcome guests, and ensure a flawless service that leaves each guest as a fan of our brand.

Requirements include a polished service demeanor, at least a high school diploma (hotel management preferred), a minimum of one year in a similar 5-star role, and excellent English; additional languages are a plus.

Qualifications

• Genuine service orientation and high emotional intelligence are essential.
• Minimum one year in a similar role within a 5-star hospitality environment.
• Strong written and spoken English; additional languages are a plus.

Responsibilities

• Represent the Address brand throughout the Guest journey and deliver a flawless dining experience.
• Delight guests from welcome to farewell and convert first-time guests into loyal fans.
• Follow service standards, go the extra mile, prevent complaints, and communicate proactively with team members.

Skills

Genuine service

High EQ

English proficiency

5-star hospitality experience

Education

High school diploma

Hotel management degree (preferred)

Job description

Address Hotels + Resorts in Dubai seeks a guest-focused Dining Ambassador to elevate the guest journey across our Address dining venues. You will represent the Address dining experience, welcome guests, and ensure a flawless service that leaves each guest as a fan of our brand.

Requirements include a polished service demeanor, at least a high school diploma (hotel management preferred), a minimum of one year in a similar 5-star role, and excellent English; additional languages are a plus.