Growth‑Focused Account Associate (E‑Commerce)

Deliveroo; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Deliveroo in Dubai is seeking an UAE & Kuwait Account Associate to support Alshaya brands on the Deliveroo platform, focusing on on-app execution, stock availability, and a seamless shopping experience for beauty, pharmacy, and toy categories.

You will work with account managers across Ulta Beauty, Boots, Disney, and NYX, coordinating promotions, campaigns, stock updates, and menu tagging to boost visibility and conversion on the Deliveroo app.

Qualifications

• Q-Commerce mindset with fast, organized approach.
• Data literacy with CSV handling and basic analysis.
• Detail-oriented—pricing, product names must be exact.
• Collaborative with multiple stakeholders.
• Problem-solving when data feeds fail or promotions don’t trigger.

Responsibilities

• On-App Merchandising: Own the technical upload of promotions, ensuring discounts and 'Buy 1 Get 1' offers are live and accurate across all Alshaya brand storefronts on Deliveroo.
• Ad Operations: Assist in activating Deliveroo Ads for brands like NYX and Ulta, ensuring campaigns are launched on time to drive maximum visibility.
• Quality Assurance: Regularly audit the Alshaya brand pages to ensure images, descriptions, and promotional tags are correct and visually appealing.
• Stock Tracking: Monitor the frequency of stock updates from the Alshaya side. Ensure that fast-moving items are consistently updated to minimize 'Order Mark-outs.'
• Proactive Flagging: Identify and flag gaps where brands have failed to send stock updates, working quickly to resolve data silos before they impact the customer experience.
• Menu Creation: Work with the Catalogue teams to improve menu structures, such as adding 'Trending' categories for Ulta or 'Gift Ideas' for Disney.
• Menu Sprints: Execute rapid updates to menu tags and categorization to improve searchability and conversion rates on the Deliveroo app.
• Reporting: Pull performance data for daily and weekly 'Health Checks' to help Account Managers identify growth opportunities.

Skills

Q-Commerce Mindset

Data Literacy

Detail Orientation

Collaborative

Problem Solving

Job description

Deliveroo in Dubai is seeking an UAE & Kuwait Account Associate to support Alshaya brands on the Deliveroo platform, focusing on on-app execution, stock availability, and a seamless shopping experience for beauty, pharmacy, and toy categories.

You will work with account managers across Ulta Beauty, Boots, Disney, and NYX, coordinating promotions, campaigns, stock updates, and menu tagging to boost visibility and conversion on the Deliveroo app.