GPB Client Services Exec — UAE National

HSBC; Dubai; On-site; AED 167,000 - 234,000; Full time

Job summary

HSBC seeks a proactive GPB Relationship Management support professional in Dubai to assist Relationship Managers in servicing premium clients and driving portfolio growth. You will coordinate appointments, handle client inquiries, and streamline administrative tasks to let RMs focus on client engagement.

Applicants should have financial industry experience, knowledge of GPB products, and a degree. The role emphasizes excellent communication, regulatory awareness, and effective collaboration with

Qualifications

• Experience in financial services and familiarity with GPB propositions.
• Understanding of core wealth products and retail processes.
• Strong client service and sales-oriented communication skills.

Responsibilities

• Provide high quality sales support to GPB RM team, coordinating appointments and servicing clients.
• Reduce RMs' time on administrative tasks to increase capacity.
• Assist RM in managing client contacts, handling inquiries, and ensuring smooth hand-offs to relevant channels.
• Prepare sales documents, input data, and generate reports; liaise with support functions for purchase processes.
• Handle client inquiries and complaints promptly, aiming for first-contact resolution.
• Update client profiles with contact details and interactions, maintaining accurate records.
• Maintain knowledge of products and services to support client solutions.

Skills

Financial industry experience

GPB products knowledge

Retail/wealth processes

Education

Bachelor's degree

Job description

HSBC seeks a proactive GPB Relationship Management support professional in Dubai to assist Relationship Managers in servicing premium clients and driving portfolio growth. You will coordinate appointments, handle client inquiries, and streamline administrative tasks to let RMs focus on client engagement.

Applicants should have financial industry experience, knowledge of GPB products, and a degree. The role emphasizes excellent communication, regulatory awareness, and effective collaboration with