Golf Operations Manager

Troon; United Arab Emirates; On-site; AED 25,000 - 40,000; Full time

Job summary

Al Zorah Golf & Yacht Club in Ajman, United Arab Emirates, managed by Troon, is seeking a Golf Operations Manager to lead the Golf Operations team and drive service excellence and commercial performance.

The role reports to the General Manager and oversees daily golf operations, retail, tournaments and membership services, with a focus on delivering outstanding guest experiences in a luxury setting.

Qualifications

• Proven experience in a prior golf operations role.
• Excellent communication and leadership skills.
• Strong focus on member/guest experience and quality assurance.

Responsibilities

• Lead the daily operation of the Golf Department, ensuring exceptional service for members, guests and visitors.
• Recruit, develop and motivate the Golf Operations team.
• Oversee tee sheet management, tournaments, member events and daily golf operations.

Skills

Communication

Leadership

Operational focus

Revenue generation

Tools

POS systems

Golf software

Job description

Al Zorah Golf & Yacht Club in Ajman, United Arab Emirates, is excited to announce an exceptional career opportunity for a Golf Operations Manager. Qualified candidates will thrive in a luxury hospitality environment and be passionate about delivering exceptional service.

Designed by Nicklaus Design and managed by Troon, Al Zorah Golf & Yacht Club is an award-winning championship golf course set amongst spectacular mangroves and recognized as one of the Middle East's premier golf destinations. Reporting to the General Manager, the Golf Operations Manager will lead the Golf Operations team, oversee daily golf operations, retail, tournaments and membership services, and help drive exceptional guest experiences and commercial performance.

Key Responsibilities

• Lead the daily operation of the Golf Department, ensuring exceptional service for members, guests and visitors.
• Recruit, develop and motivate the Golf Operations team.
• Oversee tee sheet management, tournaments, member events and daily golf operations

The successful applicant will be selected on the following criteria:

• Proven experience in a previous role
• Demonstrated excellent communication and leadership skills
• Strong operational focus on the member/guest experience and quality assurance
• Working knowledge of Golf, operating systems, POS and rules of golf
• Experience with financial reporting and reports in general
• Excellent organizational skills and the ability to meet deadlines
• Ability to be creative in order to drive revenue sales in golf rounds and merchandise

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.