Global VIP & Premier Healthcare Services Director

Cleveland Clinic Abu Dhabi LLC; Abu Dhabi; On-site; GBP 136,000 - 204,000; Full time

Job summary

Cleveland Clinic Abu Dhabi seeks a Senior Director, International & Premier Services to lead strategy, growth and operations for IPS including VIP/Royal Services, Executive Health, Concierge Medicine, Longevity and Corporate Health.

Reporting to the CTO, this leader will translate vision into a sustainable operating model, oversee finances, partnerships and service delivery to elevate patient experience and expand international collaborations.

Qualifications

• Bachelor’s degree in healthcare administration, business administration or related field.
• At least 10 years of progressive healthcare management experience including five in a senior operational leadership role.
• Proven experience developing or expanding healthcare services and managing complex implementation initiatives.
• Demonstrated budget ownership, financial planning and service-line performance accountability.
• Experience partnering with physicians and multidisciplinary teams to improve operations and patient experience.
• Ability to translate business development opportunities into effective service delivery.
• Strong analytical, communication, negotiation and people leadership skills.

Responsibilities

• Lead development and execution of IPS strategic plan with priorities, milestones and performance goals.
• Design an integrated operating model across IPS services with defined workflows and standards.
• Translate strategic priorities into annual operating plans and oversee launches and expansions.
• Develop business cases for new services, partnerships and investments with financial rationale.
• Oversee operational performance, staffing, capacity and service delivery across IPS.
• Align clinical priorities with staffing, capacity, growth and financial decisions.
• Manage IPS operating budget, forecasts and performance reporting.

Skills

Strategic leadership

Healthcare operations

Budgeting & financial planning

Stakeholder management

Negotiation

Analytical thinking

Education

Bachelor’s degree in healthcare administration or related field

Master’s degree preferred

Job description

Cleveland Clinic Abu Dhabi seeks a Senior Director, International & Premier Services to lead strategy, growth and operations for IPS including VIP/Royal Services, Executive Health, Concierge Medicine, Longevity and Corporate Health.

Reporting to the CTO, this leader will translate vision into a sustainable operating model, oversee finances, partnerships and service delivery to elevate patient experience and expand international collaborations.