Global Travel Sales & Service Consultant

Travel Consultant – Global Sales and Service; Dubai; On-site; AED 66,960 - 111,600; Full time

Benefits offered by this job

Tax-free salary

Travel benefits

Flight/hotel discounts

Job summary

Emirates in Dubai seeks energetic Travel Consultant for Global Sales and Service. You will deliver award-winning service across phone, live chat, email and in-person, while crafting exciting holiday experiences for our customers.

Your role also requires listening carefully, understanding needs, and offering transparent information with care our brand is known for. You will join a customer-driven team, handling inquiries and new bookings with enthusiasm, flexibility, and a focus on delivering

Qualifications

• Customer experience-focused with proven ability to exceed expectations.
• Strong communication skills, persuasive and influential.
• Thrives in busy customer service and sales environments.
• Positive, team-oriented, flexible to various people and challenges.
• Willing to learn and take accountability for own development.
• Excellent verbal and written communication and relationship building.
• Active listening to identify needs and anticipate them.
• Attention to detail and understanding impact on business.
• Proactive, trend-aware with ability to share insights with the business.
• IT literate and quick to learn.

Responsibilities

• Provide award-winning service primarily over the phone, Live Chat, email, and face-to-face.
• Listen to customers to understand needs and piece together holiday experiences.
• Handle all contacts quickly with a can-do attitude while meeting sales/service targets.
• Collaborate with departments to improve customer experience.
• Keep up to date with product changes and personal development.

Skills

Customer service

Sales

Communication

English fluency

IT literacy

Teamwork

Shift flexibility

Education

12 Years schooling or equivalent

Job description

Emirates in Dubai seeks energetic Travel Consultant for Global Sales and Service. You will deliver award-winning service across phone, live chat, email and in-person, while crafting exciting holiday experiences for our customers.

Your role also requires listening carefully, understanding needs, and offering transparent information with care our brand is known for. You will join a customer-driven team, handling inquiries and new bookings with enthusiasm, flexibility, and a focus on delivering