Global TMC Growth & Negotiations Lead

Etihad; Abu Dhabi; On-site; AED 420,000 - 540,000; Full time

Job summary

Etihad is seeking a Global Account Manager (GAM) within its Travel Management Company (TMC) portfolio. You will lead the commercial strategy, drive growth across global TMC partners, and serve as the main contact for strategic and operational engagement.

The role requires deep TMC market knowledge, strong negotiating and analytical skills, and cross-functional collaboration with Pricing, Revenue Management, Marketing and Network to maximize revenue and market share.

Qualifications

• Bachelor's degree in Business, Aviation, Tourism or related fields required; Master's preferred.
• 7–10 years' experience in B2B sales or account management, preferably in aviation, marine travel, or global mobility.
• Strong understanding of the TMC / corporate travel ecosystem, seasonality, negotiation and contracting models.

Responsibilities

• Own and develop a defined global portfolio of TMC partners and act as primary contact for commercial performance.
• Drive revenue growth by shaping a global TMC sales strategy and strategic partnerships.
• Lead contracting/negotiation including fare programs and incentive setups to secure Etihad's market position.

Skills

Negotiation

Analytics

Stakeholder management

Presentation skills

CRM fluency

Education

Bachelor's degree in Business/Aviation/Tourism

Master's degree (preferred)

Tools

Salesforce

Excel

Job description

Etihad is seeking a Global Account Manager (GAM) within its Travel Management Company (TMC) portfolio. You will lead the commercial strategy, drive growth across global TMC partners, and serve as the main contact for strategic and operational engagement.

The role requires deep TMC market knowledge, strong negotiating and analytical skills, and cross-functional collaboration with Pricing, Revenue Management, Marketing and Network to maximize revenue and market share.