Global Marine Field Service Engineer – Boilers & Gas Systems

Alfa Laval Mid Europe GmbH; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Alfa Laval Mid Europe GmbH is seeking a Field Service Engineer to deliver profitable growth by executing field service jobs in the most efficient way. The role focuses on boilers and inert gas systems, ensuring service quality and timely reporting to support sales activities and customer satisfaction.

You will provide technical support to customers, update documentation, and contribute to safety compliance and quality targets during onsite visits across the UAE.

Qualifications

• Engineering degree required.
• 2–3 years of working experience in field service or similar position.
• Experience with boilers or inert gas systems is a plus.

Responsibilities

• Directly responsible for Field Service Job Execution of boilers and inert gas systems; prepare Quality of Service reports and update CDM settings.
• Ensure overall service operations meet customer commitments and provide high quality support.
• Support warranty claims and explore opportunities for new service contracts.
• Capture installed base data and maintain timely, accurate reporting and documentation.

Skills

Technical competency

Customer Focus

Planning

Securing Quality

Communication

Team player

Education

Engineering degree

Job description

Alfa Laval Mid Europe GmbH is seeking a Field Service Engineer to deliver profitable growth by executing field service jobs in the most efficient way. The role focuses on boilers and inert gas systems, ensuring service quality and timely reporting to support sales activities and customer satisfaction.

You will provide technical support to customers, update documentation, and contribute to safety compliance and quality targets during onsite visits across the UAE.