Global IT Infrastructure Lead

Matchupfast Company; United Arab Emirates; On-site; AED 300,000 - 520,000; Full time

Job summary

Matchupfast Company is seeking an IT Infrastructure Lead to oversee and build our global IT support capabilities. You will manage a distributed team, standardize IT tools and policies, and partner with IT teams at subsidiaries to deliver seamless support.

This role strengthens our security posture and IT operations globally, requiring hands-on leadership, strategic planning, and effective cross-functional communication across regions.

Qualifications

• 3–5 years in senior IT support or infrastructure management.
• Proven leadership experience in IT support teams.
• Deep understanding of SaaS tools administration (Google Workspace, Jira, GitHub, Zoom).
• Strong knowledge of device security, encryption, SSO, SCIM, and IAM.
• Excellent project management and cross-department communication.
• Fluent English (spoken and written).
• Certifications such as Google Admin, Jamf, Intune, CompTIA Security+, or CISSP preferred.

Responsibilities

• Build and lead the global IT support team to support subsidiaries in multiple regions.
• Define and implement IT infrastructure strategy aligned with security and business requirements.
• Oversee setup and maintenance of SaaS platforms such as Gmail, Jira, Confluence, GitHub, Slack, Zoom, etc.
• Deploy and manage Apple and Windows device fleets through MDM tools, ensuring secure configurations.
• Collaborate with local IT teams to resolve escalated issues and to ensure consistent IT policies across all locations.
• Establish standard operating procedures (SOPs), manage ticketing systems, and generate performance reports.
• Contribute to company-wide information security initiatives (Zero Trust, SOC 2, ISO 27001).
• Evaluate, select, and manage IT vendors and tool providers globally.

Skills

IT leadership

SaaS administration

Security & IAM

Project management

English proficiency

Vendor management

Tools

Google Workspace

Jira

Confluence

GitHub

Slack

Zoom

Job description

Matchupfast Company is seeking an IT Infrastructure Lead to oversee and build our global IT support capabilities. You will manage a distributed team, standardize IT tools and policies, and partner with IT teams at subsidiaries to deliver seamless support.

This role strengthens our security posture and IT operations globally, requiring hands-on leadership, strategic planning, and effective cross-functional communication across regions.