Global Freighter Commercial Lead

The Emirates Group; Dubai; On-site; AED 90,000 - 130,000; Full time

Benefits offered by this job

Travel benefits

Flight/hotel discounts

Tax-free salary

Job summary

Emirates Group in Dubai seeks a Cargo Freighter Commercial Officer to manage commercial aspects of SkyCargo freighters and oversee key customer accounts, BSAs and strategic partnerships. You will collate flight data, ensure system accuracy, and drive service improvements while developing customised cargo solutions for high-value customers.

The role requires 3+ years in logistics/cargo, approved cargo handling knowledge, and strong communication/IT and analytical skills to optimize performance

Qualifications

• Hold a bachelors degree or honors (12+3).
• Have a minimum of 3+ years of experience in Logistics, Cargo or air cargo industry.
• Have completed approved Cargo Acceptance and Handling courses including Special Cargo.
• Have experience in Handling and Acceptance, Cargo Product Knowledge, Advanced Load Control and Freighter Load.
• Have good knowledge of IATA regulations, rules and procedures.
• Demonstrate excellent communication & IT skills.
• Have sound analytical skills.

Responsibilities

• Ascertain and collate data related to contracted flights and ensure accurate data in systems.
• Determine data accuracy in systems and correct anomalies affecting reporting and rates recommendations.
• Suggest initiatives for continual account handling and growth of partnerships.
• Develop key reports and manage regular meetings with customers, partners and stakeholders.
• Maintain regular communication to develop customised solutions and value-added services.
• Monitor cargo volumes, revenue, on-time performance and customer satisfaction using metrics.
• Set up Block Space Agreements (BSA) with agents/customers and ensure guaranteed access to cargo space.
• Foster partnerships with other airlines and oversee integration plans and regulatory alignment.
• Assess partnership effectiveness and report opportunities for optimization, expansion or diversification.

Skills

Logistics experience

Cargo operations

Data analysis

Customer relationship management

Communication skills

IT skills

Education

Bachelor's degree (12+3)

Job description

Emirates Group in Dubai seeks a Cargo Freighter Commercial Officer to manage commercial aspects of SkyCargo freighters and oversee key customer accounts, BSAs and strategic partnerships. You will collate flight data, ensure system accuracy, and drive service improvements while developing customised cargo solutions for high-value customers.

The role requires 3+ years in logistics/cargo, approved cargo handling knowledge, and strong communication/IT and analytical skills to optimize performance