General Insurance Officer

Exalans & Hunar - Your Virtual HR!; Dubai; On-site; AED 150,000 - 270,000; Full time

Job summary

Exalans & Hunar - Your Virtual HR! seeks an experienced General Insurance Officer in Dubai to manage underwriting across P&C classes. The role requires strong risk assessment, policy understanding, and ability to negotiate with insurers for timely service delivery.

The ideal candidate will have 5+ years of practical General Insurance underwriting experience, a relevant degree, and professional qualifications such as ACII/AIII/FIII. Proficiency in MS Office, especially Excel, is essential.

Qualifications

• 5+ years of practical experience in General Insurance underwriting.
• Bachelor's degree in Insurance, Business Administration, Finance, or a related discipline.
• Strong technical knowledge of General Insurance and P&C.
• Underwriting principles, risk assessment, policy wordings, exclusions, warranties, and deductibles.
• ACII/AIII/FIII qualifications are highly desirable.
• Experience in insurance brokerage is an advantage.
• Experience in General Insurance claims handling is an advantage.
• Proficiency in Microsoft Office, particularly Excel.

Responsibilities

• Handle general insurance quotations, renewals, policy issuance, endorsements, and related insurance transactions.
• Review and analyse proposals, risk information, policy terms and conditions, warranties, exclusions, and deductibles.
• Evaluate coverage and recommend improvements and extensions.
• Obtain and negotiate competitive quotations, premiums, terms, and conditions with insurers.
• Prepare comparative quotation analyses and proposals.
• Coordinate with insurers, clients, and internal departments to ensure prompt service delivery.
• Proactively follow up on quotations, renewals, endorsements, and pending matters.
• Maintain accurate records, documentation, and organized workflows.
• Assist with claims coordination, documentation, and follow-up when required.
• Ensure high standards of accuracy, productivity, responsiveness, and customer service.
• Manage multiple assignments while meeting deadlines and maintaining quality.

Skills

Underwriting expertise

Risk assessment

Policy wordings

Negotiation

MS Excel

Customer service

Education

Bachelor's degree in Insurance, Business Admin, Finance

Job description

Job Description:

Job Title: General Insurance Officer

Location: Dubai, United Arab Emirates

Department: General & Marine

Experience: Minimum 5 Years

Employment Type: Full-Time

Job Summary

We are seeking an experienced and technically competent General Insurance Officer with strong practical experience in general insurance underwriting across major Property & Casualty (P&C) insurance classes.

The ideal candidate should have a sound understanding of underwriting principles, risk assessment, policy wordings, and insurance market practices. The candidate must be capable of managing insurance transactions independently, negotiating effectively with insurance companies, and ensuring accurate and timely service delivery.

• Handle general insurance quotations, renewals, policy issuance, endorsements, and related insurance transactions.
• Review and analyse insurance proposals, risk information, policy terms and conditions, warranties, exclusions, and deductibles.
• Evaluate insurance coverage and recommend suitable improvements and coverage extensions.
• Obtain and negotiate competitive quotations, premiums, terms, and conditions with insurance companies.
• Prepare comparative quotation analyses and insurance proposals.
• Coordinate with insurers, clients, and internal departments to ensure prompt and efficient service delivery.
• Proactively follow up on outstanding quotations, renewals, endorsements, and other pending matters.
• Maintain accurate insurance records, documentation, and organized workflows.
• Assist with claims coordination, documentation, and follow-up when required.
• Ensure high standards of accuracy, productivity, responsiveness, and customer service.
• Manage multiple assignments simultaneously while meeting deadlines and maintaining work quality.

Required Qualifications & Experience

• Minimum 5 years of practical experience in General Insurance underwriting.
• Bachelors degree in Insurance, Business Administration, Finance, or a related discipline.
• Strong technical knowledge of General Insurance and Property & Casualty (P&C) insurance.
• Sound understanding of underwriting principles, risk assessment, policy wordings, exclusions, warranties, and deductibles.
• Professional insurance qualifications such as ACII, AIII, or FIII are highly desirable.
• Previous experience working in an insurance brokerage is an advantage.
• Experience in General Insurance claims handling is an additional advantage.
• Proficiency in Microsoft Office, particularly Excel.

Required Skills & Competencies

• Strong analytical, problem-solving, and decision-making skills.
• Excellent written and verbal communication skills.
• Strong negotiation and interpersonal skills.
• Excellent organizational and time-management abilities.
• High attention to detail and accuracy.
• Ability to prioritise tasks and manage multiple assignments efficiently.
• Proactive follow-up and a strong sense of accountability.
• Ability to work independently with minimal supervision.
• Customer-focused approach and commitment to service excellence.
• Ability to work efficiently under pressure and meet tight deadlines.

Key Expectations

• Timely processing of quotations, renewals, endorsements, and policy issuance.
• Accurate preparation and review of insurance documentation.
• Effective negotiation of competitive premiums and policy terms.
• Proactive follow-up on pending tasks to prevent unnecessary delays.
• Consistent service quality and effective communication with clients and insurers.