Dealer - Table Games Operations

Wynnalmarjanisland; Ras al-Khaimah; In loco; AED 45.000 - 78.000; Tempo pieno

Vantaggi offerti da questo lavoro

Leave policy

Healthcare package

Incentive programs

Employee benefits

Descrizione del lavoro

Wynn Al Marjan Island in Ras Al Khaimah is seeking a Gaming Staff to join the Table Games Operations team. The role focuses on accurate execution of table games, adhering to GCGRA standards and Wynn Al Marjan Island regulations, while delivering warm, professional guest service.

You will deal games such as Baccarat, Blackjack, Roulette and Poker, monitor compliance, attend briefings, and support promotions while maintaining table integrity in a fast-paced, 24-hour resort environment.

Competenze

• High school diploma required; dealer or gaming specialist training preferred.
• Experience as a table games dealer or gaming specialist is advantageous.
• Conversational English required; additional languages are an advantage.
• Strong understanding of table game rules; training provided if needed.
• Excellent hand-eye coordination and attention to detail.
• Effective communication and guest-focused demeanor.
• Ability to work in a 24-hour operating setting, including weekends and holidays.
• Able to work in a smoking environment.

Mansioni

• Dispense playing cards, collect losing bets and make payments accurately.
• Deal games with an elevated level of professionalism across Baccarat, Blackjack, Roulette and Poker.
• Adhere to Wynn Al Marjan Island policies and GCGRA table game regulations.
• Attend regular department briefings and participate in promotions.
• Provide excellent customer service and respond to players' demands and disputes promptly.
• Build rapport with players and maintain guest relationships.

Conoscenze

Table games knowledge

Customer service

Attention to detail

English proficiency

Team player

Formazione

High school diploma

Dealer/gaming certification

Descrizione del lavoro

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About the Position

Wynn Al Marjan Island is currently seeking a Gaming Staff to join the resort’s Table Games Operations team.

Gaming Staff at Wynn Al Marjan Island ensure accurate execution of assigned table games in the Gaming areas, strictly adhering to the General Commercial Gaming Regulatory Authority (GCGRA) standards and Wynn Al Marjan Island’s approved table games regulations

• Dispense playing cards, collect losing bets and make payments accurately.
• Follow rules and procedures for assigned games including Baccarat, Blackjack, Roulette, Poker, and other approved table games.
• Adhere to Wynn company policies and procedures and maintain table game integrity by upholding General Commercial Regulatory Authority table game regulations.
• Attend regular department briefings and share relevant information.
• Participate in Gaming Floor promotional activities.
• Alert Gaming Management for chip fill and credit according to business demand.
• Be alert and advise supervisors of any suspicious activities, special player requests, and disputes.
• Know and understand all the resort’s facilities and services.
• Assist and perform duties assigned by Gaming Management
• Greet players in a warm, welcoming, and courteous manner.
• Deal games with an elevated level of professionalism.
• Provide excellent customer service by responding appropriately to players’ demands.
• Explain the game if requested.
• Address players’ requests and manage complaints promptly and to their satisfaction.
• Establish a rapport with players and build good customer relationships

About You

• High school diploma required; formal dealer or gaming specialist training or certification preferred.
• Previous experience as a table games dealer or gaming specialist is preferred.
• Experience in hospitality or customer service is an advantage.
• Conversational English required and additional languages are advantaged.
• Strong understanding of table game rules and procedures (training provided if needed)
• Excellent hand-eye coordination and attention to detail
• Excellent mathematical skills are essential.
• Effective communication and people skills
• Professional, trustworthy, and guest-focused demeanor
• Ability to remain focused and composed in a fast-paced environment.
• Team-oriented and adaptable to changing business needs.
• Able to adapt to varying work schedules in a 24-hour operational setting, including weekends, holidays, and shift work.
• Ability to work in a smoking environment.

About Wynn Al Marjan Island’s Benefits:

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offeranexcellent leave policy, ahealthcare package, incentive programs, and other employee benefits. The result is a package that makes thisrolehighlyattractive tooutstandingapplicantsseekinga career withWynn Resorts, amongthe most renowned and celebratedbrands in theglobalhospitality industry.