FX Sales Retention Agent (Mandarin) – Dubai

RMG Recruitment Agency; Dubai; On-site; AED 123,000 - 164,000; Full time

Benefits offered by this job

Relocation package

Flight tickets/relocation support

Dynamic multicultural team

Ongoing training and careerdevelopment

Uncapped commission

Job summary

RMG Recruitment Agency in Dubai is seeking a Mandarin-speaking Retention Agent to grow and retain a portfolio of trading clients. You will promote FX and CFD products, build long-term relationships, convert leads, and drive upsell opportunities while delivering top-tier service.

The role requires native Mandarin and prior retention experience in FX/CFD, with a relocation package to Dubai and a dynamic, multicultural team. Onsite, full-time position with uncapped commission.

Qualifications

• Native or fluent Mandarin, spoken and written.
• Experience in FX/CFD broker retention.
• Strong sales, negotiation and objection handling.
• Experience managing client portfolios and CRM.
• Familiar with trading platforms and financial markets.

Responsibilities

• Promote FX and CFD products to new and existing clients.
• Build long-term client relationships to drive retention and account growth.
• Convert leads into active, loyal traders.
• Increase upsell and cross-sell across the portfolio.
• Deliver high-level service across the client lifecycle.
• Stay current on markets, trading conditions and product updates.
• Consistently hit sales and retention targets.

Skills

Mandarin

FX/CFD experience

Retention experience

CRM skills

Portfolio management

Sales & negotiation

Job description

Overview

A financial/FX broker led by a management team with 20+ years' experience is hiring a Mandarin-speaking Retention Agent in Dubai to grow and retain a portfolio of trading clients.

Responsibilities

• Promote FX and CFD products to new and existing clients
• Build long-term client relationships to drive retention and account growth
• Convert leads into active, loyal traders
• Increase upsell and cross-sell across the portfolio
• Deliver high-level service across the client lifecycle
• Stay current on markets, trading conditions and product updates
• Consistently hit sales and retention targets

Requirements

• Native or fluent Mandarin, spoken and written
• Previous FX/CFD industry experience (mandatory)
• Retention experience within a Forex/CFD broker
• Strong sales, negotiation and objection handling
• Experience managing client portfolios; good CRM skills
• Familiar with trading platforms and financial markets

What's offered

• USD 3,000–4,000 net/month plus uncapped commission
• Full relocation package to Dubai
• Flight tickets/relocation support to Dubai
• Dynamic, multicultural team
• Ongoing training, coaching and career development

Position details

• Salary: USD 3,000–4,000 net per month + uncapped commission
• Location: Dubai, UAE
• Work mode: Onsite
• Job Type: Full time – Permanent
• Experience: Retention in a Forex/CFD broker (mandatory)
• Skills: FX Retention, Portfolio Management, Mandarin, Forex/CFD, Upselling, CRM
• Industry: Forex/FX