Front Office Agent - Part Time - UAE National

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

Marriott Hotels Resorts is seeking a Guest Experience Expert to enhance guest satisfaction and create memorable experiences. This role involves fulfilling various guest services during their stay, from check-in to addressing requests. Ideal candidates will have a high school diploma and a commitment to outstanding service. Join a diverse, inclusive environment that celebrates unique backgrounds and perspectives.

Qualifications

• Ability to stand, sit, and walk for extended periods.
• Capacity to lift and carry objects weighing up to 10 pounds.

Responsibilities

• Guide guests throughout their stay and deliver excellent service.
• Process operational needs and address guest requests.

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we aim to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests throughout their stay. They are empowered to move freely within their space to complete their tasks, whether processing operational needs, addressing guest requests, completing reports, or sharing local highlights. The Guest Experience Expert makes transactions feel like part of the overall experience.

No matter the position, certain principles are critical to success: creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring professional appearance and communication. Guest Experience Experts will be on their feet and moving around (standing, sitting, or walking for extended periods) and take a hands-on approach to work (lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance). Performing these duties well, along with other reasonable tasks, is essential for delivering excellent service to our guests and supporting our business each day.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: None required.
• Supervisory Experience: None required.
• License or Certification: None

#LI-MF1

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunities. We actively foster an environment where the unique backgrounds of our associates are valued, and our greatest strength lies in the rich blend of culture, talent, and experiences of our team members. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other categories protected by law.

Required Experience: Unclear seniority