Front of House Host – Luxury Hotel

InterContinental Hotels Group; Dubai; On-site; AED 34,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Benefits

IHG family

Job summary

Holiday Inn & Staybridge Suites Dubai Business Bay, part of the InterContinental Hotels Group, is seeking a friendly Hostess to provide a welcoming experience for guests and to support seating and dining operations.

You will respond to guest inquiries, take bookings by phone or email, and work with the restaurant team to ensure smooth service while maintaining high standards of hospitality.

Qualifications

• 1-2 years of similar or related experience in a 4- or 5-star hotel.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Flexible to work shifts, including evenings, weekends, and holidays.
• Fluency in written and spoken English; additional languages a plus.

Responsibilities

• Welcome guests in a warm and friendly manner and ascertain their dining needs.
• Seat guests and manage the seating chart and monitor restaurant activity.
• Respond to guest inquiries and requests promptly and courteously.
• Perform opening and closing duties as needed.
• Take bookings for the Restaurant via phone, fax, emails and process inquiries into bookings.
• Update and track all bookings in the system and coordinate guest requirements.
• Coordinate with restaurant management on offers and ensure advertising accordingly.
• Utilize the system to maximize bookings and build a database of regular patrons.

Skills

Communication

Interpersonal skills

Job description

Holiday Inn & Staybridge Suites Dubai Business Bay, part of the InterContinental Hotels Group, is seeking a friendly Hostess to provide a welcoming experience for guests and to support seating and dining operations.

You will respond to guest inquiries, take bookings by phone or email, and work with the restaurant team to ensure smooth service while maintaining high standards of hospitality.