Front of House & Client Services Specialist - Dubai

Pink Camel Recruitment; Dubai; On-site; AED 167,000 - 190,000; Full time

Job summary

Global Law Firm in Dubai hosts a Receptionist role focused on exceptional front-of-house and facilities support. You will welcome clients and visitors, coordinate meetings, rooms, and AV setups, and maintain a polished reception area in a fast-paced professional environment.

The role emphasizes client-facing service, strong communication, and efficient support across admin and facilities tasks to ensure smooth day-to-day operations in the Dubai office.

Qualifications

• Must be a UAE National (Emirati) as part of the company’s Emiratisation programme.
• Experience in receptionist/front-of-house/client services or similar customer-facing role preferred.
• Experience within a professional services environment is highly desirable.
• Excellent interpersonal, verbal, and written communication skills.
• Strong customer service and client-facing skills with a professional and approachable manner.
• Highly organised with excellent time management and attention to detail.
• Ability to manage multiple priorities and deliver tasks on time and to a high standard.
• Confident working independently within a fast-paced, high-pressure environment.
• Strong team player with initiative and a can-do attitude.
• Good working knowledge of Microsoft Office and standard IT applications.

Responsibilities

• Provide a professional meet-and-greet service for clients, visitors, and employees in line with client service standards.
• Manage meeting room bookings, visitor badges, car parking arrangements, catering requirements, and room setup.
• Prepare meeting rooms according to booking requirements, including layouts and AV equipment.
• Ensure reception areas and client-facing spaces are maintained to a high standard.
• Liaise with external catering providers to coordinate refreshments and hospitality needs.
• Operate telephone and intercom systems and handle incoming enquiries professionally.
• Manage and control visitor and security access passes with external security providers.
• Support monitoring, ordering, storage, and distribution of office stationery and supplies.
• Handle incoming/outgoing post and distribution.
• Provide support with office moves and facilities-related activities when required.
• Maintain high standards of customer care for internal colleagues, external clients, and visitors.
• Collaborate with internal teams and third-party service providers to ensure efficient facilities and office support.
• Support delivery of service levels and KPIs.
• Follow health and safety policies to maintain a safe working environment.
• Provide additional administrative and facilities support as required.

Skills

Interpersonal skills

Customer service

Time management

Multitasking

Professional comms

Microsoft Office

Front of House

Client-facing

Tools

Microsoft Office

Job description

Global Law Firm in Dubai hosts a Receptionist role focused on exceptional front-of-house and facilities support. You will welcome clients and visitors, coordinate meetings, rooms, and AV setups, and maintain a polished reception area in a fast-paced professional environment.

The role emphasizes client-facing service, strong communication, and efficient support across admin and facilities tasks to ensure smooth day-to-day operations in the Dubai office.