Client Experience Lead — Front Desk & Facilities

Client of Pink Camel; Dubai; On-site; AED 167,000 - 190,000; Full time

Job summary

Global Law Firm in Dubai is seeking a professional Receptionist to provide outstanding front-of-house and facilities support in a fast-paced professional environment. You will create a welcoming experience for clients and visitors while assisting daily office operations, meeting coordination and general administration.

UAE National Emiratisation program applies. Working hours are 9:00–18:00 with coverage 16:30–18:00.

Qualifications

• Excellent interpersonal verbal and written communication skills.
• Strong customer service and client-facing skills with a professional and approachable manner.
• Highly organised with excellent time management and attention to detail.
• Ability to manage multiple priorities and deliver high-quality tasks on time.
• Confident working independently within a fast-paced environment.
• Strong team player with initiative and flexibility.
• Professional presentation in a client-facing environment.

Responsibilities

• Provide a professional meet-and-greet service for clients, visitors and employees.
• Manage meeting room bookings, visitor badges, parking, catering and room setup.
• Prepare meeting rooms with layouts and AV equipment as required.
• Maintain reception areas and client-facing spaces to a high standard.
• Coordinate with external catering providers for refreshments and hospitality.
• Operate telephone and intercom systems and handle inquiries professionally.
• Control visitor and security passes in coordination with security.
• Support with office moves and facilities-related activities as needed.
• Maintain high standards of customer care for colleagues, clients and visitors.

Skills

Interpersonal skills

Communication skills

Time management

Customer service

Organisation

Multitasking

Calm under pressure

Team player

Proactive

MS Office

Tools

Microsoft Office

Job description

Global Law Firm in Dubai is seeking a professional Receptionist to provide outstanding front-of-house and facilities support in a fast-paced professional environment. You will create a welcoming experience for clients and visitors while assisting daily office operations, meeting coordination and general administration.

UAE National Emiratisation program applies. Working hours are 9:00–18:00 with coverage 16:30–18:00.